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Help Centre
Download our installation instructions here:
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Suspension Kit
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Support Frame Kit
Alternatively, we do know a lot of trusty, friendly, qualified, specialists we can recommend to you. See them here.
Experts
Quick Connections Electrical l Cameron
Electrician
Gold Coast Area
0404 987 165
info@quickconnectionselectrical.com.au
Matt S
Tradie / Underglow Installation
Gold Coast Area
0473 227 820
What makes the LVL UP Garage tiles different to others?
Our tiles are heavy-duty, modular, and designed to withstand high loads, harsh temperatures, and everyday garage wear, tested by real car enthusiasts.
Is it easy to install the tiles?
Super easy. Our interlocking system is DIY friendly. Just lock them into place and you're good to go.
Are the tiles waterproof?
Yes. They’re waterproof and self-draining, with an anti-slip surface, making them safe and practical for any workspace.
How do I maintain and clean the tiles?
A simple hose, mop or air blow is all it takes. They’re built to resist oil, dirt, and grime.
Processing Time
All orders are processed within 1 - 3 business days. Custom, pre-order, and larger orders may take a little longer, we thank you for your patience as we ensure everything is made and delivered with care.
Shipping Options
We post tiles, lights and small items Australia-wide. Delivery times depend on your location:
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Metro areas: 2–5 business days
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Regional or remote: 5–10 business days
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Oversized shipments: 5-15 days
Shipping Costs
Shipping is calculated at checkout based on the weight and dimensions of your order. We aim to keep shipping affordable without compromising speed or safety.
Local Delivery
Free local delivery is available within 80 km of our Upper Coomera showroom, usually within 1–3 business days. Workbenches and cabinets are local delivery or pick-up only. Outside our local delivery area? Contact us on 0493 266 621 to discuss options.
Local Pickup
Free pick-up from our showroom in Upper Coomera QLD 4209. Choose pick-up at checkout and we’ll be in touch to arrange a time.
Delivery Issues
If something’s gone wrong with your delivery or your order hasn’t arrived, contact us. We’ll help sort it out as fast as possible.
At LVL UP Garage, we take pride in the quality and durability of every product we sell. We don't offer refunds for change of mind, but if you've ordered the wrong item or quantity, contact us before it ships or within 7 days of delivery and we'll do our best to help.
Faulty, Damaged or Incorrect Items
If your item is faulty, arrives damaged, or isn't what you ordered, contact us as soon as you notice. Under the Australian Consumer Law you're entitled to a replacement or refund for a major failure, and a repair or replacement (or refund) for a minor one. We'll only offer store credit if you ask for it.
To help us sort it fast:
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Send your order number or receipt
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Send photos or a short video of the problem
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We cover reasonable return costs for faulty, damaged or incorrect items
Call 0493 266 621, email sales@lvlupequipment.com or use the Contact Us form. Full details are on our Returns & Warranty page.
Thank you for choosing LVL UP Garage, where quality speaks for itself.
At LVL UP Garage we stand behind our products. On top of your rights under the Australian Consumer Law, we warrant our products against defects in materials and workmanship:
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Interlocking garage floor tiles: 5 years
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Hexagon LED lighting: 2 years
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Other products: as shown on the product page
If something goes wrong within the warranty period, send us your order number and photos or a video of the issue. If your claim is accepted we'll repair, replace or refund the item and cover reasonable return costs. The warranty doesn't cover misuse, accidents, modifications or normal wear and tear.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Full details are on our Returns & Warranty page.
At LVL UP Garage, we're passionate about quality gear and real results. Everything on our site is described as accurately as we can, but colours, finishes and specs can vary slightly between batches.
Our products are built tough, but please make sure what you buy suits your space and is installed and used safely, following our instructions. Electrical work should be done by a licensed electrician where required.
Nothing on this site limits your rights under the Australian Consumer Law.
Got a question? Call 0493 266 621 or email sales@lvlupequipment.com. We're here to help.